Home > Refund Policy
Our refund policy explains eligibility criteria, request procedures, and conditions for refunds. Please review carefully to understand your rights and obligations.
To be eligible for a refund, cancellations must be made within the specified time frame, and certain conditions or fees may apply.
Our cancellation policy outlines the terms and deadlines for canceling bookings. Refunds are subject to specific conditions and potential fees based on timing.
To request a refund, submit a written request including booking details and reason for cancellation. Follow the instructions provided for a prompt review and processing.
Refunds are processed within business days after approval. The time frame for receiving funds depends on your payment method and bank processing times.
Partial refunds may be issued based on the cancellation date and applicable fees. The amount refunded will be adjusted accordingly to reflect these conditions.
Certain items, such as booking fees or special requests, may be non-refundable. Please review the specific terms related to these non-refundable items before booking.
If you have any questions about these , You can contact us:
By email: potcakevilla@gmail.com
Address: FV73+9F7 Cockburn Town, Grand Turk in Turks and Caicos Islands
Email: potcakevilla@gmail.com
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